Examples of using AI in web customer service

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From our experience as a company that originally provided web consulting services manually, we can say that access analysis is not a task that is well suited to manual human work.
Discovering issues with a website requires a huge amount of analysis work, and australia accountant email lead there is a risk of mistakes.
In order to reduce work hours and prevent mistakes, it is now smart to leave access analysis work to AI.


(Related article: "There's more to it than just Google Analytics! 7 tools to help you improve your website." )

AI is also being increasingly used in the field of web customer service, especially on e-commerce sites.
Web customer service includes chat and pop-up displays, but the area where AI is being used most is pop-up displays.
There is a very limited scope for manually displaying pop-ups in web customer service. For e-commerce sites, the most you can do is display banners according to product categories.
However, by using AI, you can maximize results by displaying optimal pop-ups according to various indicators such as user attributes, viewed pages, and purchase history. This
is an AI that e-commerce site operators in particular should definitely use.