4. Integration with CRM and CCM

[nurmohammadkhan]

In the very dynamic and fluid production ecosystem in which we live, for example, it is not uncommon for start-ups to find themselves, in a short space of time, growing in size on the wave of rapid – and sometimes unpredictable – success. A success that, however, can quickly be suffocated if the infrastructures used are not scalable, and do not allow operations to be increased as quickly as possible. In short: the risk is that of creating bottlenecks that slow down growth.

The elasticity of Cloud Computing systems is perfect for overcoming these problems.

In fact, you can manage services and computing capacity on-demand, expanding your argentina whatsapp resource Digital Transaction Management infrastructure quickly . At the same time, when necessary, this “infrastructure” can return to being more contained, with maximum flexibility, without upheavals and without further economic outlays for resizing.

We have already underlined it at the beginning: Digital Transformation is truly mature when it involves all processes and workflows, in a total integration that brings benefits at all levels, both on the company and customer fronts.

And here we come to a crucial point: the possibilities of integrating Digital Transaction Management systems with Customer Relationship Management and Customer Communications Management systems .

The discussion, in this field, can be very long and complex. But we want to stay as concrete and effective as possible, without getting lost in overly technical discussions.