Successful case: Integrating official account
Posted: Tue Jan 07, 2025 6:15 am
Automated experience, customer service efficiency increased by nearly 90%!
Committed to providing high-quality housing and rental experience , Zuyou has a large number of "dialogue" needs with customers, so improving customer service efficiency has become the key to brand management. After adopting CAAC and MAAC tools, the average customer service time dropped drastically from 3.6 hours to 0.5 hours in just three months!
Rental uses the CAAC team management function to integrate internal teams and share LINE OA to manage conversation channels in a centralized manner. It also makes good use of keywords to automatically assign specialists to complete partition labeling and customer tracking in one go. In addition, Renzhao also uses MAAC to create an automatic iraq whatsapp phone number journey with the three functions of "welcome message, graphic menu, and automatic response" to realize LINE marketing automation .
View the complete case: Zuyou 4 LINE official accounts are integrated into one! Create an automated experience with customer service efficiency +85% and block rate only 7%
Good conversational marketing allows your customers to close deals quickly
Conversational marketing has become a key strategy for modern business. Through real-time interactive platforms, brands can establish deep connections with consumers, provide personalized services, and improve customer satisfaction. With the development of AI technology, this marketing method not only improves customer service efficiency, but also enables precise marketing based on consumer behavior data. In diversified channels, such as social media, instant messaging tools, etc., enterprises can also use AI tools to realize the automated customer journey and achieve a seamless experience across all channels.
Do you also want to create a successful conversational marketing strategy? Come see how Crescendo Labs can help you achieve your goals!
Committed to providing high-quality housing and rental experience , Zuyou has a large number of "dialogue" needs with customers, so improving customer service efficiency has become the key to brand management. After adopting CAAC and MAAC tools, the average customer service time dropped drastically from 3.6 hours to 0.5 hours in just three months!
Rental uses the CAAC team management function to integrate internal teams and share LINE OA to manage conversation channels in a centralized manner. It also makes good use of keywords to automatically assign specialists to complete partition labeling and customer tracking in one go. In addition, Renzhao also uses MAAC to create an automatic iraq whatsapp phone number journey with the three functions of "welcome message, graphic menu, and automatic response" to realize LINE marketing automation .
View the complete case: Zuyou 4 LINE official accounts are integrated into one! Create an automated experience with customer service efficiency +85% and block rate only 7%
Good conversational marketing allows your customers to close deals quickly
Conversational marketing has become a key strategy for modern business. Through real-time interactive platforms, brands can establish deep connections with consumers, provide personalized services, and improve customer satisfaction. With the development of AI technology, this marketing method not only improves customer service efficiency, but also enables precise marketing based on consumer behavior data. In diversified channels, such as social media, instant messaging tools, etc., enterprises can also use AI tools to realize the automated customer journey and achieve a seamless experience across all channels.
Do you also want to create a successful conversational marketing strategy? Come see how Crescendo Labs can help you achieve your goals!