MY Database

Of the years automatic dialers emerged that used punched cards to encode telephone numbers these . Were then inserted into a slot so that the encoding could be translated and converted . To signals pulse dialing and more recently automatic dialing systems have been digitized to simplify . Their use and increase their possibilities and even these advances have allowed their original concept . To evolve until reaching predictive dialing what types of automatic dialing exist today thanks to . call centers can have access to different automatic dialing .

Modalities to make their calls 99 acres data and the most important are the following dialing in preview . Mode it is the most laborious system since the autodialing program previously presents the agent . With the data of the call in this way it is the worker who has . To give the ok for the system to make the call thus avoiding having to . Dial the numbers one by one due to its characteristics it is an ideal solution . For those cases in which the campaign requires us to make a call prior preparation .

Or a series of procedures prior to telephone contact progressive dialing in this case the . Calling system is responsible for automatically dialing the numbers when the agent is available and . Without the agent having to intervene this way it is guaranteed that there will always . Be an operator ready to answer the call which is very positive for the customer . Experience it requires good programming based on specific information because it is necessary to take . Into account the rate of calls per agent so that there can be calls in .