Best Practices for Secure and Compliant Phone
Posted: Thu May 29, 2025 5:25 am
GDPR (General Data Protection Regulation) in the EU: For healthcare organizations operating within or dealing with patients in the EU, GDPR applies. Health data is considered "special category data" under GDPR, requiring explicit consent for processing. Patients must be informed about how their data (including phone numbers) will be used, and they have the right to access, rectify, or erase their data.
HITECH Act (Health Information Technology for Economic phone number library and Clinical Health Act) in the US: An extension of HIPAA, HITECH reinforces the security and privacy of electronic health information. This means any systems managing phone lists and associated patient data must employ robust technical and administrative safeguards to prevent breaches.
To maximize the benefits of phone lists while mitigating risks, healthcare providers should adopt best practices that prioritize patient privacy and legal compliance.
H4. Consent Management and Documentation: Always obtain clear, documented consent from patients for phone communications, specifying the types of messages they will receive (e.g., appointment reminders, lab results, marketing). Regularly review and update consent preferences.
HITECH Act (Health Information Technology for Economic phone number library and Clinical Health Act) in the US: An extension of HIPAA, HITECH reinforces the security and privacy of electronic health information. This means any systems managing phone lists and associated patient data must employ robust technical and administrative safeguards to prevent breaches.
To maximize the benefits of phone lists while mitigating risks, healthcare providers should adopt best practices that prioritize patient privacy and legal compliance.
H4. Consent Management and Documentation: Always obtain clear, documented consent from patients for phone communications, specifying the types of messages they will receive (e.g., appointment reminders, lab results, marketing). Regularly review and update consent preferences.