MY Database

Profiles That We Find In . The Market The Customer Who Only Looks There Are Certain Customers Who Only Look But . Rarely Buy Therefore It Is Very Important To Identify Them Quickly In Order To Focus . The Conversation More On The Commercial Topic Which Is Not A Conversation That Leads Nowhere . And ...

Center Services Have Very Specific Applications In The . Purchasing Process Of An Ecommerce Which Replace Those Of A Physical Store Consultations On Specific . Products And On The Conditions Of Purchase Placing Orders And Following Them Up Claims And . Returns As We Can See Call Center Services ...

You Can Plan Them So That They Are Successful Designing Telemarketing Campaigns The Keys Below . We Tell You What Are The Keys To Developing A Telemarketing Campaign Define Your Objectives . Although It May Seem Obvious Many Campaigns Fail Because At The Beginning There Were No . Clear Objectives ...

To be contacted through social networks or a message on their mobile phone than through . A call as it is less invasive among other reasons because they can consult it . When they want and not at the moment they are contacted by an operator however . We can choose intermediate options in which the ...

Of Telemarketing So Taking On This Work Internally Means Venturing Without Knowing Very Well How . The Whole Story Will End Because This Work And Effort May Bear Fruit Or It . Is Also Possible That If We Are Not Prepared Everything Will End In A Tremendous . Fiasco That Makes Us Lose A Lot Of Money ...

The Company Receives Or Makes The Goal Is To Be Able To Gather Information About . Response Times First Call Resolution Rates Customer Satisfaction With The Service Etc Knowing Your Own . Work Is The Best Way To Assess Whether Waiting Is Really A Good Option When . Is It Better To Return The Call ...

Is Its Tendency To Enter A Loop That Is To Fall Into Situations In Which . The User Finds Himself Again And Again With The Same Thingsresponses And Fail To Progress . In The Conversation But Fortunately Thanks To Artificial Intelligence This Is An Inconvenience That Is . Increasingly Being Left ...

Course It Is Essential That The Call Reception Software Is Integrated With These Systems So . That A Comprehensive View Of Each Client Or Potential Client Can Be Had In Order . To Offer Them Optimal Attention This Integration Can Be Done Thanks To The Computer Telephony . Integration Function ...

The Contact Center Sector Has Been One Of Those That . Has Experienced A Greater Rebound In Recent Months The Data Reflect This And Today At . Actionscall We Want To Focus On This Boom That The Contact Center Agent Profession Is . Experiencing That Is Why We Are Going To Explore The Reasons That Are ...

Work Through Hybrid Models Specialization And Reduction Of Response . Times 21st Century Services Need To Be Practically Immediate Users Want To Resolve Their Problems . Or Issues Practically In Real Time So That Centers Are Required And Have To Find . A Way To Be Quick Resolute And Satisfactory ...